Home Care Packages are now Support at Home
On 1 November 2025 the Australian Government's Support at Home program replaced the Home Care Packages (HCP) Program and the Short-Term Restorative Care Programme. If you already had a Home Care Package, you moved across to Support at Home without needing a new assessment, and your provider will have contacted you about a new agreement.
Under Support at Home, clinical care such as physiotherapy is one of the services available when it meets your assessed needs and goals — for example improving mobility, building strength, managing pain or reducing falls risk. Support at Home also includes a Restorative Care Pathway focused on maintaining and improving independence through allied health.
How it works
Your Support at Home services are arranged by a registered provider who works with you to decide how your budget is used. If you would like physiotherapy included, you can discuss it with your provider or care manager, who can arrange it as part of your plan.
A mobile physiotherapy service like Fletcher Physiotherapy coordinates directly with your provider, delivers care aligned to your goals, and supplies any documentation required — making the process simple for you and your family.
What physiotherapy can include
Under Support at Home, physiotherapy typically focuses on the things that keep you safe and independent at home.
- Strength and mobility programs
- Balance training and falls prevention
- Home exercise programs
- Post-hospital rehabilitation
- Pain management
- Advice on equipment and home safety
Getting started
If you receive Support at Home (or previously had a Home Care Package) and would like physiotherapy at home, contact us and we will help you understand your options and coordinate with your provider. If you are still waiting for an assessment or services to start, private physiotherapy is also available in the meantime. For official program details, see My Aged Care.