Frequently asked questions

Yes. Home visits are our core service. We come to you and deliver physiotherapy in the comfort and safety of your own home, so there is no travel, parking or waiting rooms to worry about.

Yes. We work with NDIS participants who are self-managed, plan-managed and agency-managed. We provide functional assessments, mobility and exercise programs, falls prevention and pain management aligned to your plan goals.

Yes. We support Support at Home clients — the program that replaced Home Care Packages on 1 November 2025 — working alongside your provider and care plan to help you stay strong, mobile and independent at home.

Yes. We provide physiotherapy for Support at Home clients, focused on maintaining independence, mobility, strength, balance and falls prevention so you can remain safely in your own home.

Not for private physiotherapy — you can contact us directly. A GP referral may be required for some funding streams, such as GP Chronic Condition Management (GPCCMP) plans. We are happy to guide you through what applies to your situation.

Yes. Newcastle is one of our primary service areas and we provide home visit physiotherapy across the region.

Yes. We provide mobile physiotherapy throughout Lake Macquarie and surrounding suburbs.

Yes. We provide home visit physiotherapy across the Central Coast. Contact us to confirm availability in your suburb.

Just a comfortable space to move and any relevant medical information, medications list, referrals or reports. We bring the equipment needed for your assessment and treatment.

You can book online through our contact page, or call us on 0404 791 756. We will confirm your appointment and answer any questions about funding and what to expect.